Experience Excellence

Our Services

Character is like a tree and reputation like a shadow. The shadow is what we think of it; the tree is the real thing.

We take great pride in our business and each step we take to clean or restore your establishment has a very specific reason behind it. These are just a few of the extra steps we take to ensure your establishment gets the best service possible.

  • Walk Through

    We always do a walk through of the establishment with the customer. This step is the most important because it gives the customer a chance to point out any areas of concern in the establishment as well as getting the customer and employee on the same page about services being performed as well as the cost of those services.

  • Vacuuming

    Pre-Vacuuming all carpet, this helps the carpet fibers stand up as well as vacuum up any pet hair or dirt in the carpet. This extra step helps boost the performance of our heat extraction process by first vacuuming up any dirt or grime in your carpet as well as agitating the carpet fibers. Also our hepa filter traps 99 97% of dirt, dust, and pollen.

  • Pre-Treatment

    Our Emerald Pre-treatment is always based on the service being operated. All carpets and fabric are different and must be treated as such. This means we have many different products and processes specially designed for each carpet or fabric type.

  • Agitation

    The Emerald Agitation process using carpet rakes and agitators helps our pre-treatment penetrate the fibers for a deeper cleaning as well as help bring that “like new” look back into the customers establishment.

  • Dry Stroke & Fans

    At Emerald Carpet Care we also do a “dry stroke”, meaning after we have cleaned your carpet we go back over it to make sure we suck up any extra moisture to ensure the fastest drying time possible. Once the “dry stroke” is done we setup fans and dehumidifiers(in some processes).

  • We Bring Water With Us

    We only use reverse osmosis water (best filtered water for cleaning) which we bring with us. With all brand new equipment, the best water available and certified technicians we guarantee our services.

Pet urine can be an issue in the carpet, pad and sub-floor. Because of this, cleaning just the surface of the carpet may not remove all pet odors and may require pad replacement, sealing and/or replacing the subfloor. All Emerald Carpet Care employees are IICRC certified and trained for this service and use the best products available to kill all odor-causing molecules.

  • Step 1

    If pet urine and odors are a new problem for your establishment then this may be the best option for you. This step is only a surface cleaning and deodorizing using the best products available and our knowledge from IICRC certifications and training to kill all odor-causing molecules and bacteria. This step will only remove all bacteria and odors if pet urine has not soaked into the carpet padding and sub-floor beneath. For a more aggressive approach please refer to step 2.

  • Step 2

    Is a more aggressive approach to removing pet urine bacteria and odors. This involves pulling up the carpet and replacing the carpet padding as well as cleaning both sides of the contaminated area. Emerald Carpet Care only uses the best products available and our knowledge from IICRC certifications and training to kill all odor-causing molecules and bacteria. This step will only remove all bacteria and odors if pet urine has not soaked into the sub-floor beneath the padding. For a more aggressive approach please refer to step 3.

  • Step 3

    Is our most aggressive approach to removing pet urine bacteria and odors. This step involves pulling up the carpet, replacing carpet padding, sealing and/or replacing sub-floor. If pet urine has soaked into the sub-floor then this step is necessary to kill and bacteria and odor-causing molecules.

When you choose Emerald Carpet Care you Experience Excellence. We care about your satisfaction and strive to give our customers high quality results by doing the job right. We only use premium high quality floor finish with a high percentage of solids to create a longer lasting and more brilliant shine. Our wax has over 70% solids instead of the normal 30% that most floor finishes have. Your VCT floor will have that luxurious “like new” look for a longer period of time and its useful life will increase as a result of our certified procedures and maintenance programs.

Our Maintenance Program helps promote a clean and healthy environment in your business making it a more enjoyable place for customers to shop and employees to work. With the procedures we use in our Maintenance Program it will take less time and help save you money while also protecting your VCT flooring.

All of our Maintenance Programs can be customized for your building's environment and business type as well as your budget. We are able to save you money by implementing a schedule to simply clean and buff your floor monthly or quarterly as well as cleaning, stripping, and recoating your floor every 6 months to a year.

Over time, tile floors and surfaces lose their shine. Since grout is porous and absorbs all the dirt and debris on it, mopping only removes surface soil and not the embedded dirt and grime that causes the grout to become dull and lose its vibrant shine. Emerald Carpet Care restores tile and grout to bring back its "like new" shine. Our top quality grout sealant helps maintain the cleaned grout for months and makes your regular home maintenance easier and more effective.

Beyond just improving the appearance of your tile and grout, professional cleaning by Emerald Carpet care has many benefits:

  • It can help extend the life of floors by removing dirt and debris that can weaken the tiles.

  • Our cleaning process is safe for tile floors of all types including ceramic, porcelain, travertine and limestone.

  • Helps your tile floors last longer helping you avoid the expense and inconvenience of completely replacing your tile floors.

Did you know that Upholstery Cleaning could make your furniture look new again? So don’t replace your favorite sofa or chair, let our experts restore the beauty and extend the life of your favorite upholstered furniture. With our commercial grade deep upholstery cleaning system your sofa, loveseat, recliner or any other piece of furniture can look near new again. So don’t go out and buy new furniture and don’t be embarrassed by your sofa set. We can help make you feel good about your furniture again.

Experience Excellence with our Emerald Upholstery Service that will deep clean and restore your upholstery, bringing back that brilliant and clean “Like New” look. At Emerald Carpet Care we specialize in upholstery and fabric cleaning, our unique heat extraction system using only top quality products will safely clean both synthetic and natural fabrics. We also use a speed drying process which allows you to put your upholstery back into use in just a few hours.

This highly effective carpet cleaning formula works to deep clean and remove stains from carpet without the use of harmful cleaning liquids and chemicals. Our company is environmentally friendly in sustainability by offering goods and services that have reduced, minimal, or no harm upon our environment. Does not contain pesticides, perfumes, harmful solvents, or other hazardous ingredients. Derived from renewable plant source surfactants. Non-toxic to humans, animals, and plants.

Cleaning your mattress is just as important as cleaning your carpets. Mattresses harbour all kinds of microscopic bugs, bacteria and dust mites and should be cleaned at least once a year. At Emerald Carpet Care we use a heat extraction process to ensure your mattress is as clean as possible. This process deep cleans the mattress as well as kills any bugs and mites that may be hiding inside. This high powered extraction means that your mattress will be only slightly damp once cleaned however we do recommend an early appointment as some mattresses can take up to four hours to dry. People who suffer from asthma, eczema and other allergies will benefit greatly from having their mattress steam cleaned regularly.

House Mold and Mildew can be found anywhere. It grows both indoors and outdoors. Did you know that it could take as little as 24 hours for mold, fungus, or mildew to begin growing? Even after the moisture source has stopped, it does not mean that mold has stopped growing. Mold and mildew are one of the most common causes of allergies. There are many people, young and old, who suffer from molds toxic effects. Mold and mildew can irritant those with asthma too, as well as raise havoc with those who have allergies. Toxic mold and house mold are very important to address.

Important To Address

Mold needs food to grow so it looks for organic sources of food. Deposits from such things as oil, dirt, and skin cells are excellent sources for it to feast upon. Mold can also grow on surfaces you wouldn't suspect such as glass, tile, stainless steel, and even cookware. It also grows on things such as wood, fabric, leather, gypsum, fiberboard, drywall, stucco, and many insulation fibrous materials. All molds require some form of moisture to grow and the amount of moisture varies for different species.


If you are one of the many people who suffer from mold allergies, you know that these microscopic fungi can make you more miserable than even the worst pollen of spring. Molds are comprised of clusters of filaments (slender thread-like structures) and are even smaller and more abundant than pollen. They produce allergy symptoms when inhaled.


Our remediation process physically crushes mold spores. It contains no odors, no VOCs, no bleach, and no ammonia. We can test for the presence of protein-containing organic matter, such as mold, mildew, blood, body fluids, and allergenic materials like pet and human dander, dust mite feces, etc. Our test is non-toxic and contains no harmful chemicals or ingredients, making them safe for use on most common surfaces and finishes found in residential, institutional, and commercial buildings, including porous and non-porous construction materials and HVAC/Air Ducts.

Whether you want to update your look or would like to switch from carpet to another floor surface, you’ll need to remove your old carpet and pad first. Getting rid of old carpeting can also be a big relief if you are suffering from allergies, asthma, mold or pet issues. If your carpet and padding is glued down to the sub-floor, removing your carpet and padding may take additional steps to remove all carpet glue.

At Emerald Carpet Care we offer a maintenance program for both commercial and residential establishments.


Our Residential Maintenance Program can be specialized around each customer’s needs. We can include all floor types, as well as upholstery and other fine fabrics. This will allow us to keep your home clean and allergy free as well as help save you money by taking care of your floors and upholstery so you can get the longest life out of them and still maintain your warranty. We can also include our scotchguard/sealant protection program so your floors and upholstery have the protection and shine to last longer as well as maintain that “Like New” look.


Our Commercial Maintenance Program can also be specialized around your establishments needs. We offer 24/7 scheduling and cater our services to your specific needs and wants. Whether you want to have your establishment cleaned once a month or once a year, we do our best to keep your business clean and inviting for customers, and providing a clean and energetic workspace for your employees.

Sticky residues from burning tobacco and cannabis products form films that cause stubborn and severe smoke odor. As these residues are exposed to light, warmth, and moisture, they continue to oxidize and degrade due to bacteria. As a result the odor becomes progressively worse.

At Emerald Carpet Care we use products that work at the molecular level to neutralize and permanently deodorize materials affected by tobacco and cannabis odors. This means that any surface in your home from your walls and carpets to your upholstery can be restored back to its “Like New” smell.